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Gina is a passionate patient experience operator. Gina oversees the care management processes, accreditation relationships and compliance services for Narus Health. Most recently, Gina served as Director of Quality and Performance Improvement at Tennessee Oncology (TNONC). Prior to TNONC, she served as Director of Quality and Process for Hewlett-Packard (HP) for the Nashville region, where she focused on mapping technology processes for clinical documentation associated with TennCare. Prior to HP, she led Quality and Operational Excellence initiatives for Comdata. Earlier in her career, Gina held a clinical role as a Board Certified Medical Laboratory Technician (MLT) at HCA.
She is a member of the National Association of Healthcare Quality, Association of Community Cancer Centers, the National Patient Safety Foundation, and the American Society of Quality. She received her MBA as well as a BA in Management and Human Relations from Trevecca University. Gina is a Certified Professional in Healthcare Quality (CPHQ), certified in Lean Healthcare and a Six Sigma Black Belt.
For my friend Taunya, for my Father, Grandmother, and Great-Grandmother, all cancer fighters whose strength and resilience have motivated me never to accept the status quo.