Focus on the Whole Patient

Palliative care, a relatively new subspecialty in medicine, focuses on improving the quality of life for patients and their families. Its ethos is based on the understanding that treating patients doesn’t mean just treating their disease; it means treating the patient as a whole and providing physical, psychosocial and spiritual support to alleviate pain and suffering. 

Michael Burcham in Healthcare, Care Management, Patient Care

Sep 5, 2018  |  2 min read


Healthcare Is Moving Back to the Home

The question of what the healthcare of tomorrow will look like is always a key strategic issue for those leading healthcare organizations. In my view, the answer is really clear - care support and primary care delivery is moving back into the patient’s home - and their phone.

Michael Burcham in Healthcare, Care Management, Telehealth, Patient Care

Apr 6, 2018  |  2 min read


The Social Determinants of Health

Social determinants have become increasingly important to understand as evidence mounts that the level of family support, points of access, food, security and affordable housing help create good health outcomes. However, there hasn’t been a standard assessment tool to evaluate these key drivers of costs for the patient. Until now… 

Michael Burcham in Healthcare, Care Management, TPA

Mar 1, 2018  |  2 min read


Redefining Care Management

For too many people, healthcare just happens — often causing frustration, expense, and lack of certainty. Narus believes individuals prefer to have someone truly listen, provide personal support and offer specific guidance for them and their family. We believe if you provide that 24/7, you can be available when people need help and support the most.

Michael Burcham in Healthcare, Care Management, TPA

Feb 2, 2018  |  3 min read


Healthcare Outlook for Employers

In a competitive labor market, employers are looking for new cost containment strategies beyond shifting more costs to employees. They are pursuing new contract arrangements with providers, offering concierge care coordination to their employees, and considering narrow networks to help them tackle healthcare prices.

Michael Burcham in Healthcare, Care Management, TPA, Patient Care

Dec 28, 2017  |  4 min read


Nashville-Based Lucent Health and Narus Health Forge Strategic Partnership

Lucent Health, a leading healthcare risk management and administrative services company, and Narus Health, a highly specialized, patient-centric care management company, have joined forces in a strategic partnership. Collectively, they bring a new level of healthcare solutions to self-insured employers.

Michael Burcham in Healthcare, Care Management, TPA, Nashville

Oct 2, 2017  |  3 min read