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The Patient Support Center (PSC) based Clinical Social Worker (CSW) works from our Nashville, Tennessee office as part of a multidisciplinary care team. The CSW is responsible for directing and guiding patients diagnosed with complex illnesses, recovering from a traumatic clinical event, or managing multiple clinical co-morbidities. The CSW supports patients, families, caregivers, and our care team with ongoing management of a comprehensive, individualized patient care plan. The care plan helps the patient and their family understand their diagnosis and treatment options, manage symptoms associated with their condition, understand and navigate treatment alternatives, and address non-clinical issues that impact quality of life and outcomes.
Narus Health (Narus means “expert” in Latin) is a care management company focused on helping patients and their families facing an illness. Our Clinical Social Worker works directly with the patient and their family, to get a whole picture of their health and lifestyle goals. We respect and consider the whole patient: body, mind, and spirit. The assessment work and care plan we develop complement their physician's care plan and, in partnership with the health plan, we work together to deliver a tailored care program.
From that moment on, our care team is engaged 24/7. We coordinate care, manage pain and symptoms, monitor side effects, and provide access to the latest care advances. We serve as an advocate, placing the needs of patients and their families first.
Every one of us at Narus Health has a story. Having lived through our experiences, we formed Narus Health with a singular purpose: to change the healthcare conversation for those facing illness. We believe in treating the whole person: body, mind, and spirt. Human care.
Patients and Families | We are a trusted advocate
Health Plans and Employers | We are a partner
Physician and Clinicians | We are a service provider
To make a profound difference in the lives of those individuals and their families facing an illness. Because you, like us, believe the current healthcare system is not enough. You share the belief that patients and their families deserve to be treated as individuals. You value serving as a trusted advocate, delivering the best care possible, and placing the patient and their family first. If you have a passion for knowledge and transforming the status quo, you’ll be a welcome member of our team.
Every day, you’ll have the opportunity to work with a passionate team who share the same mission. You will interact with and build strong relationships with patients, families, caregivers, physicians, and clinicians. You will contribute your knowledge and expertise to our personalized care model. You will seek out and find new and innovative ways to deliver the best care. You will have the resources to do whatever it takes to make a difference in the lives of our patients and their families. Your contribution will impact and change the healthcare experience for patients and their families facing life-limiting illness.
A minimum of three (3) years of related clinical social work experience or equivalent, preferably in telephonic care management, home care or hospice environment.
The following reflects management’s definition of essential functions for this job, but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
The office-based Clinical Social Worker supports the community-based care team by ensuring seamless delivery of the Narus program for individuals and their families by providing the following services:
o Social support and transportation needs
o Benefit plan design and financial counseling
o Identifying non-clinical community resources
o Support the patient in navigating difficult family dynamics
o Identify and resolve patient compliance issues
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to do the following:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We offer a competitive, comprehensive benefits package that includes: Health, Dental and Vision Insurance, Employer-paid Life, Supplemental Life and AD&D, Voluntary STD, Accident, and Critical Care Insurance, discounted Auto, Home, Renter, and Condo Insurance, Wellness, EAP Services, Paid Training, and Paid Vacation and Holidays.
To apply, send your resume to firstname.lastname@example.org.